With over 20 years of experience in the healthcare industry, Marlena has developed a deep expertise in revenue cycle management. Her career has been defined by a comprehensive understanding of financial processes, with a strong focus on optimizing workflows, improving collections, and reducing claim denials.

Marlena's expertise spans a wide range of key areas, including contracting, credentialing, insurance verification, coding, billing, and accounts receivable management. Her ability to analyze complex problems, implement effective solutions, and drive measurable results has helped organizations achieve better revenue outcomes and strengthen their financial health.

Holding a Bachelor’s degree in Business Administration Management from the University of New Mexico and a Master’s in Health Administration from the University of Phoenix, Marlena has combined her solid academic foundation with hands-on experience to become a trusted leader in healthcare financial management.

Originally from Albuquerque, NM, she now resides in Phoenix, Arizona. Outside of her professional life, Marlena enjoys spending quality time with her children and dogs, as well as participating in outdoor activities that allow her to connect with nature and stay active. Balancing a successful career with a fulfilling personal life, Marlena remains committed to driving impactful change within the healthcare sector.